May 13, 2026
Electric Energy Jobs

Senior Functional Coordinator - Operations - Remote Eligible

Organization:
Southwest Power Pool Inc.
Region:
Canada, Arkansas, Little Rock
End of contest:
July 8, 2026
Type:
Full time
Category:
Coordinator
Description

OVERVIEW:

The Senior Functional Coordinator will be responsible for providing technical expertise to the real-time operations staff.  As a subject matter expert, this role will serve as the secondary customer contact, and support multiple major Functional areas of Operations. The Senior Coordinator will be responsible for operational reporting requirement (FERC, NERC, SPP, SERC, DOE, and SSAE16) and will function as a primary coordinator of audit preparation on behalf of operations. The Senior Functional Coordinator will be responsible for events analysis and reporting findings to inquiring parties, including the SPP Market, Balancing Authority, Reliability Coordination, and Tariff/Interchange. This position functions as a liaison to specific departments that interface with SPP Operations to ensure external tasks consider all Operational implications.  As such, accurate and effective decision making in stressful situations is required.

This Senior Functional Coordinator reports to the Manager/Director Systems Operations. The Coordinator will be required to provide leadership and training for operators across functional lines. The Senior Coordinator will work closely with the Lead Functional Coordinators and the Lead Shift Supervisor to help in ensuring that functional tasks performed by operators have consistency of quality and structure between shifts.

The Senior Functional Coordinator will continuously improve their Industry and SPP Operations knowledge and expertise. The position will be expected to share this knowledge through accurate and in depth application of standard techniques, procedures and criteria.  Discretion and judgment are required regarding work details and making operational decisions and handles complex and sensitive work on a regular basis.  

ESSENTIAL FUNCTIONS:

General Responsibilities:

  • Display an increasingly in depth knowledge of and ability to analyze complex Industry concepts and communicate such to real time Operations staff.
  • Coordinate and interface on behalf of Operations with SPP Compliance personnel as necessary
  • Assist in the analysis and working group support for the Integrated Marketplace, Consolidated Balancing Authority (CBA), Reliability, Tariff, Markets, Scheduling
  • Provide SME support for customer relations and other functional areas within SPP on Integrated Marketplace, Consolidated Balancing Authority (CBA), Reliability, Tariff, Markets, Scheduling
  • Coordinate with Functional Analysts to help ensure the accurate and timely preparation of  necessary reports for the SPP System Operations function as required by FERC, NERC, SPP, SERC, DOE, and SSAE16 

The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work duties and responsibilities. Individuals may perform other duties as assigned including work in other areas to cover absences, or relief to equalize peak work periods or otherwise balance the workload. 

QUALIFICATIONS:

Experience Requirements:

  • 9 years of relevant industry experience with no degree; OR
  • 7 years of relevant industry experience with an undergraduate degree specific to electrical power system operations; OR
  • 6 years of relevant industry experience with a Bachelor's degree
  • (An active NERC RC Operator Certification and/or time spent on one or more SPP Operations desk may be considered in lieu of some experience)
Read the full posting.

Contact

Southwest Power Pool Inc.

415 N McKinley

Little Rock

Arkansas United States

www.spp.org